By accessing or using the GWÉMÉ website (“Site”), you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the Site.

Use of the site

Eligibility

You must be at least 18 years old to make purchases on our Site. By using our Site, you represent that you meet this requirement.

Account responsibilities

If you create an account, you are responsible for:

Keeping your login credentials secure.
All actions taken under your account.
Notifying us immediately if you suspect unauthorized use.

Prohibited activities

You agree not to:

Use the Site for unlawful or harmful purposes.
Attempt to gain unauthorized access to the Site or its systems.
Interfere with the performance or functionality of the Site.
Use automated tools (bots, scrapers) without permission.
Impersonate any individual or entity.
Collect personal information of other users.

Products & pricing

Product information

We strive for accuracy in all product descriptions, images, and details, but:

Colours may vary slightly depending on your display settings.
We may correct pricing or description errors at any time.
Product availability may change without notice.

Pricing

All prices are displayed in your selected currency.
Prices may change without prior notice.
Promotions or discounts may include additional terms.
We reserve the right to cancel any order affected by pricing errors.

Orders & payment

Order acceptance

Submitting an order is an offer to purchase. We may accept or decline any order based on:

Product availability.
Pricing inaccuracies.
Potential fraud or suspicious activity.
Shipping or delivery restrictions.

Payment

Payment is required at checkout.
We accept Paystack, PayPal, and major credit/debit cards.
All transactions are processed securely by our payment partners.

Shipping, returns & refunds

Please review the following pages for more detailed policies:

Intellectual property

All content on this Site—including text, graphics, logos, images, designs, product photos, software, code, trademarks, and trade dress—is the property of GWÉMÉ or our licensors, and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute any content without written permission from us.

User content

If you submit any content—such as reviews, photos, or comments—you agree that:

You grant us a non-exclusive, royalty-free license to use and display your content.
You confirm you own or have permission to share the content.
We may moderate or remove content at our discretion.

Disclaimer of warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS,” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GWÉMÉ IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCTS PURCHASED.

Indemnification

You agree to indemnify and hold harmless GWÉMÉ, including our officers, employees, and agents, from any claims or damages arising out of your use of the Site or violation of these Terms.

Governing law

These Terms are governed by the laws of Nigeria, without regard to conflict-of-law principles.

Dispute resolution

Any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration in Lagos, Nigeria.

Severability

If any part of these Terms is found unenforceable, the remaining sections will continue in full force and effect.

Changes to these terms

We may update these Terms at any time. Changes become effective upon posting. Continued use of the Site means you accept the updated Terms.

Contact us

For questions regarding these Terms, please contact:

GWÉMÉ Legal
Email: legal@gweme.com

Terms & Conditions

Terms & Conditions